Desolation Resort, 2694 Dawson Rd, Powell River,  British Columbia, Canada V8A 4Z3

Tel: 604 483 3592 or 1 800 399 3592     Fax: 604 483 7942    Email: info@desolationresort.com

 

     
 

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bulletPayment and Cancellation Policy in the Peak Season  (July - August, Sept 1 to Sept 7th  2009)

        A one night deposit is required at time of booking. Cancellation must be at least 6 weeks prior to arrival- Otherwise deposit is forfeited. If cancellatin is  3 days prior to arrival - 100% of your reservation value will be charged      

bulletPayment and Cancellation Policy in Shoulder Season (May and June)

        A one night deposit is required at time of booking. Cancellation must be 2 weeks prior to arrival. Otherwise deposit is forfeited

bulletPayment and Cancellation Policy in the Off Season ( Sept 8th 2009 - April 2010)

           Off Season - No deposit required. Full payment on arrival. Cancellation must be at least  48 hours prior to arrival otherwise a penalty of 1 night stay + taxes will be debited to  credit cards.

          

bulletPayment Methods

We accept Visa, Master Card .  We also accept cash, debit cards . If you can not provide a credit card number, a $500.00 CAD cash damage  deposit will be required.

 

 

To ensure that you and all our guests have an enjoyable stay, please observe the following rules:

  1. No open fires - Open fires are strictly forbidden at the resort. Only propane BBQ and votive candles in the glass containers are allowed. Please do not put any candles on the balconies railings
  2. Non smoking - All our chalets and apartments are non smoking. Smoking is permitted exclusively on the balnonies of the chalets. Please do not throw any cigarette butts in the bushes and woods around the resort. Danger of forest fires.
  3. Parking - Parking is only permitted in the designated parking spaces. Never park on the narrow streets as these must be accessible to emergency and service vehicles at all times.
  4. Trailers - please do not bring trailers into the narrow roads. Ask our office personal an we will show you the parking spot for trailers.
  5. Pets - Pets are welcome in our chalets . Pets are not permitted in our apartments. A fee of $10.00 CAD per night per pet applies. The animal must be with the owner at all times. Do not leave your pets in the houses or on the balconies alone, please take your pet along with you when you leave the house. Please clean up after your pet. Owners are responsible for damage or excessive cleaning charges. Pets MUST be on a leash while at the resort and cannot be left alone in the chalets.
  6. Children - are welcome in all our chalets. Our apartments are reserved for adults. Children are allowed in the apartment only when a family books both the upper and lowerapartments i.e. 8-1 and 8-2 or 9-1 and 9-2 for the same time period. We do make exceptions in certain cases.
  7. Do not play on or enter any private boats, sea planes or nearour storage containers for gas and propane.
  8. Kayaks and Canoes - Our kayaks and canoes are complimentary for our guests. Please wear a life jacket at all times when using them. Children must be under adult supervision when using the kayaks and canoes. Our office has tide charts.
  9. Check In / Check Out - Check in is after 3 to 4 p.m. and check out is at 11 a.m.
  10. Wildlife - Please be aware that we are in bear and cougar country.
  11. Visitors - If you have visitors - please enquire at the office for our  new  visitor policy
  12. Quiet time at the resort is from 11 p.m. till 8 a.m.
  13. Laundry - Some of our chalets have laundry facilities. For others, we have a central laundry room where you can do your laundry after 4 p.m. Please contact the office for this
  14. Boats - all boats using our dock for moorage will be charged with $1.00  perfoot. Moorage is only for guests of the resort.
  15. The Resort is closed for the months of Nov, Dec,Jan and Feb.  We reopen March 1st

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